Your Voidseven delivery and returns guide

At Voidseven, we want your shopping experience to be as smooth as our designs. Here you will find all the essential information about our delivery process, costs, and our policy on returns. We aim for your complete satisfaction with every unique tee and trackdown you purchase.

Frequently asked questions about delivery and returns

We understand you might have questions about receiving your Voidseven order. Below, we've answered some of the most common queries regarding delivery times, costs, and what to do if you need assistance with your purchase.

How long does it take for my order to be delivered?
Once you have purchased a tee or trackdown, it typically takes between 7-14 days for your order to be delivered to your door.

Do I have to pay for delivery?
Delivery costs depend on your location. However, we offer free delivery for all orders above ₦40,000.

What is your returns policy?
We assure satisfaction with our products. Goods sold in good condition cannot be returned. Please ensure you check our Size Guide before ordering to ensure the perfect fit.

What should I do if my order arrives damaged or incorrect?
If your clothes arrive damaged or if you receive the wrong item, please contact us immediately via Snapchat or WhatsApp. We will be happy to assist you in resolving the issue.

Need more help?

If you have any further questions about your order, delivery, or anything else, please do not hesitate to get in touch. We are always here to help you with your Voidseven experience.